Privacy Policy and Protection of personal data

Thank you for visiting this website. We hope you enjoy learning more about TEKNICAPS and our services.

TEKNICAPS fulfills the directives of the Organic Law 15/1999, December 13th, of Personal Data Protection, the Royal Decree 1720/2007, December 21st, which approves the regulation which developes the Organic Law and other regulations in force, and grants an appropriate use and treatment of users’ personal data.

TEKNICAPS respects your on-line privacy right when using our websites and when electronically communicating with us. We enforce all the necessary measures to keep safe the personal data you provide us with.

This Privacy Policy sets the way TEKNICAPS processes the personal data on the internet, and in any other communication electronic net.
It is highly important that you know that TEKNICAPS is liable for the processing of the data (please, check question number 12 of this release) of your personal information. The principles set in this Privacy Release are applied to all the people in charge of TEKNICAPS’s data processing.

In this document, we make ourselves a series of key questions about the personal data you provide TEKNICAPS with, issues whose answers we believe you would like to know. This way, you can be informed about your rights regarding your personal data and about the measures taken by TEKNICAPS in order to maintain the privacy and the security of your personal information. We trust this information is useful.

In case you have a request regarding your personal information, or if you have any doubt about this practices, please, contact TEKNICAPS using the addresses given in Question number 5.

1. What personal data does TEKNICAPS collect through this website and how does TEKNICAPS collect them?

We just collect the personal data YOU want to provide us with, or that are necessary to give you (or improve) our services. We collect direct personal data, such as name and e-mail address, and indirect information, such as cookies (information about the user’s preferences when visiting a website), links and system information.

You have the chance of providing us with your e-mail address, name, phone number, etc., so we can provide you with information about our services.

You can rest asure that TEKNICAPS takes all the necessary measures to keep safe and private any data your provide us with.

2. How does TEKNICAPS keep your personal information secure?

TEKNICAPS takes all necessary measures to keep our personal information private and secure. Only authorized TEKNICAPS staff has access to our personal information. All TEKNICAPS staff with access to your personal information, are required to respect the Privacy Policy of TEKNICAPS and the Data Protection regulations, to ensure your personal data are protected.

Please see Question 4 – Who, in TEKNICAPS, has access to your personal data an why?

3. For what purposes does TEKNICAPS use your personal information?

Your personal information will be used for the purposes for which you provided it to TEKNICAPS. It will also be used to manage, support and obtain feedback about the quality of our services and to prevent breaches of security, legal issues or our contractual commitment.

4. Who, in TEKNICAPS, has access to your personal data an why?

TEKNICAPS will never share your personal information with any third party business organization that intends to use it for direct marketing purposes, unless you have given us specific permission to do this.

To know more about TEKNICAPS’s policy on: direct marketing via e-mail; your right to request to TEKNICAPS, at any time, NOT to contact through direct marketing actions via e-mail; and your right to erase your personal data from our systems, please see Question 5.

TEKNICAPS may also share your personal information with Third Parties but only in the strictly limited circumstances set out below:

  • We may supply your personal information to Third Parties (such as our internet service providers) who help us manage this website.
  • We may also supply your personal information to the government and law enforcement agencies if: we are required to do so by the requirements of any applicable law; or if, in our good faith, such action is reasonably necessary to comply with legal procedures; to respond to any legal claims or actions; or to protect the rights of TEKNICAPS or its customers and the public.

5. How can you see, check, change or erase the Personal Information you send to us?

You are entitled to request TEKNICAPS to provide you with your personal information. You can also erase, correct or revise your personal data, sending a postcard to TEKNICAPS TECHNOLOGIES, C/ TRATADO DE PARIS 1, PAB. 15, 01230, Nanclares de la Oca (Álava), Spain.

6. COOKIES (‘Tracking Technology’) – How and why does TEKNICAPS use them?

TEKNICAPS uses tracking technologies (“Cookies”) to gather certain personal information such as browser type and operating system, reference page, path through the website, ISP domain, etc. in order to improve the use. Cookies help us to build our websites according to your personal needs.

TEKNICAPS keeps all the information gathered by the cookies in a non-personal identification format. It is not possible to have access to this information, if not by TEKNICAPS and authorized third parties. Also, it will not be used for non-requested communications.

The cookies located in your computer do not contain your name, but an IP address. After the user has signed out, the information the cookies contain is not available anymore for TEKNICAPS.

Please, check if the configuration of your computer sets whether you want to accept the cookies or not. You can set your browser to warn you before you accept cookies, or you can adjust it to reject them, but in such case, you will not be able to access the functionalities of this website. Use the “help” button of your browser to know how you can do this. You do not need to have the cookies activated to use or browse this website. Please remember that if you use different computers in different locations, you will need to make sure that each browser you are using is adjusted to your preferences regarding the cookies.

7. For how long does TEKNICAPS keep your personal information?

TEKNICAPS may store the personal information that you send to us via this website in its own databases. Your personal information will be kept by the TEKNICAPS only for as long as is reasonably necessary taking into consideration our need to answer queries or solve problems, improve our service and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period after you stop using TEKNICAPS services or stop using this website. After this period, your personal information will be deleted from all systems in TEKNICAPS.

We remind you that you have the right to have your personal information deleted at any time. Please see Question 5

8. What is TEKNICAPS’s policy on children using and communicating with our websites?

We believe that it is highly important to protect the privacy of children on–line and encourage parents or guardians to spend time on–line with their children, participating and supervising their activities on the web. We do not intentionally collect personal information from children under the age of 18.

9. Does TEKNICAPS link to other Third Party websites and what happens to my personal information when this linking happens?

TEKNICAPS links to other websites to offer you an opportunity to review connected and interesting information related to TEKNICAPS. These Third Party websites are out of our control and are not covered by this Privacy Notice. If you access other websites using the links provided, the operators of these websites may collect your personal information. Please ensure that you agree with the Privacy Policies of these Third Party websites before you submit any personal information. TEKNICAPS tries, as far as we can, to ensure that all Third Party linked websites have equivalent measures to protect your personal information, but we cannot be held responsible legally or otherwise for the activities, privacy policies or levels of privacy compliance of these Third Parties.

10. Can TEKNICAPS change the terms of this Privacy Notice?

TEKNICAPS will occasionally make changes and corrections to this Privacy Notice. Please check this Privacy Notice regularly to see the changes and how these may affect you.

11. Which address(es) is/are available for me to contact TEKNICAPS if I have other questions regarding my personal information?

The address is: TEKNICAPS TECHNOLOGIES, C/ TRATADO DE PARIS 1, PAB. 15, 01230, Nanclares de la Oca (Álava) Spain.

12. Which terms have specific legal meanings in this TEKNICAPS Privacy Notice?

“Personal Information” or “personal data” and refers to any information related to you as an individual, capable of identifying yourself, directly or indirectly. (On websites this is typically at least your e–mail address).

Processing of Personal Information refers to any operation or set of operations which is performed upon your personal information, whether or not by automatic means including collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction (i.e. effectively any activity that TEKNICAPS performs on or with the personal information that you send us).

“Data controller” is the company that, by itself or with other companies, decides about the goal, content and use of your personal information processing, even if it is not personally done (in such case, TEKNICAPS).

“Third Party / Parties” for the purposes of this Privacy Notice refers to any company not under control of TEKNICAPS through either direct or indirect ownership.
“TEKNICAPS”, in this Privacy Notice, all refer to TEKNICAPS and as appropriate to the context.

13. IMPORTANT – Why do I have to accept the terms of this Privacy Notice?

TEKNICAPS is a company brand that uses the internet to gather and process your personal data.

This Privacy Notice provides you with all information necessary (in an easily accessible way) to make an informed choice as to whether to use this website and to send your personal information to TEKNICAPS or not.

Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our Processing of your indirect personal information (cookies, connection and system information) in the manner set out in this Privacy Notice.

If you request us to provide a certain service to you (i.e. a competition, newsletter or new product details etc.) we will need additional direct personal information (name, address and e–mail address) from you. In such case, we will request your express consent to collect and use this personal information. This personal information will be used only for the purposes for which you gave it to us.

If you have any questions regarding this Privacy Notice please contact TEKNICAPS at the address given under Question 5 and we will be pleased to assist you with any additional questions you may have.

Vitoria, November 2016 TEKNICAPS TECHNOLOGIES S.L.



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